FAQ

At Simple Redesign I specialize in creating one of a kind, custom painted furniture.  I source quality, solid wood pieces, use high end products, professional spray equipment and a LOT of hard work to give you a long lasting,  factory like finish. 

FREQUENTLY ASKED QUESTIONS

WHAT IS THE PAINTED PRICE?


The price that is listed with each item on my UNFINISHED inventory page is the price to have the piece painted in a solid color I have in stock. A custom color is $60. ADDITIONAL CHARGES... *Stripping and staining of drawers or the top *2 different colors on the one piece - *Converting drawer into finished, open cubby for components *Adding feet




HOW DO I GET A QUOTE ON PAINTING A PIECE I OWN OR FIND?


To get a quote on a piece you have and would like painted email me a photo, along with the color you are wanting, to simpleredesign@yahoo.com Examples of pieces.... *dressers *bedroom sets *buffet *hutch *6 or more chairs




LOCAL PICKUP & DELIVERY?


I understand that not everyone has a means of transporting larger pieces of furniture, so I offer a deliver or pick up service. Because I safely transport everything in my enclosed trailer and often times need the help of my husband, the rate will be $75 within the GR area. If outside of the GR area, please contact me for a delivery quote. I try to keep it reasonable and fair for both of us:)




DO YOU SHIP?


Why yes, I do ship!! There are 2 types of shipping that I offer. 1- Single delivery driver. This is the most budget friendly way to ship. I only use the most reliable guys for this service. They blanket wrap, then plastic wrap the pieces and I help them load. You can typically expect your piece 3 days to 2 weeks from pick up. They do garage or front door delivery only and will need help unloading. It depends on where you are located but typically runs between $300-$450. Depending on the driver, payment may be take when picked up from me or when it's deliveryed to you. 2- White Glove Delivery. All you do is point to the spot you want your piece! Delivery is typically 2-5 weeks from pick up from me. Depending on where you are located, the charge is usually anywhere from $500-$700.




CUSTOM COLORS


My list prices are to have the piece done in any color I have in stock. I have a page on my website with my current available colors that you can choose from but can get ANY color custom in the product I use for a $60 charge. I love to help you save money by using a color I have but worth every penny to get the exact color you want.




FAUX FINISHES


Although I do not charge for simply distressing a piece, there is a $75-$100 charge for faux finishes like glazing because of the extra time to glaze, clear coating afterwards and the extra products involved.




EXTRA REPAIR WORK


I expect to have some amount of repair work on most pieces brought to me during the prep stage but if there is an enormous about of repair work needed, there may be a small additional fee. NOTE...I work very hard on each piece but because I am often working on pieces that are many years old, there may be imperfections that I am unable to fix. With that said, will always do my best to make a piece as good as I can get it:)




HARDWARE


It will be the customers responsibility for the cost of new hardware. Because filling in holes for different sized hardware takes extra time and steps (when done right), as well as drilling new holes for the new hardware, there is a $15 charge. If I am going to refinish the existing hardware for you, which I am happy to do, there will be a $10-$20 charge, depending on the number of pieces (example...an entire bedroom set, or a piece that's hardware happens to come apart into 3 seperate pieces)




PICKING UP YOUR PIECES


Please arrange for pick up or delivery/shipment of your pieces with me within 2 weeks of it being completed. The sooner the better as I am always needing the space. I try to be very understanding of those who are building, renovating and moving and I do not want to charge for storage but there would be $10/day storage fee if they are here longer than normal or discussed.




CONTACT


Visit the contact page of my website, email me directly at julie@simpleredesign.com, or simply call/text me at 616-293-2737. I look forward to hearing from you!




I SEE A PIECE IN YOUR INVENTORY THAT I LIKE....WHAT IS YOUR PROCESS?


STEP 1 - CONTACT ME If you see a piece in my inventory that you have questions about, would like to see or order, contact me via email, phone or text to (info below) including the item sku# to ask questions or set up appt. to view, if you are able. If you happen to know the color that you are thinking, let me know. If you have absolutely no idea what color you want, that is ok too:). I am very patient and helpful when it comes to clients choosing colors. STEP 2 - SET UP APPT (IF LOCAL) **If you are out of town or not able to view in person that is ok too as we are able to communicate via email/text and I ship anywhere in the US I am located at Cascade and the East Beltline in Grand Rapids. I am able to schedule appointments during the day, evening or weekends. This is where we can also talk about color and finish options. I have a page with my available stock colors if you would like to take a look. I have those samples here at my shop and many color decks to look at for custom orders. STEP 3 -GIVE ME 2-3 WEEKS TO COMPLETE After you decide that you are ready to move forward it usually takes me about 2-3 weeks to complete a piece. If I am shipping there will be an additional 3-4 weeks. email - JULIE@SIMPLEREDESIGN.COM text/call - 616-293-2737












WILL THE OLD FURNITURE BE PERFECT?


I work very hard on all of my pieces, spend a lot of time on prep work, use high quality, professional products and equipment, and never cut corners, but please keep in mind that these are all older/vintage pieces and they may have little quirks and imperfections that I can not control and if you look REALLY hard, you may find one. If total perfection is what you are after then an older, vintage piece of furniture is probably not for you. TIPS -I do not tighten hardware until the piece is ready to leave my shop to make sure the paint it cured. If the hardware becomes loose in transit you can use a screwdriver to tighten up the screw on the inside -I work hard on making sure the doors open and close well but because old furniture can be finicky, doors may become tight after moving to your home. It may need to be leveled and a simple trick to fix this is to add a little lift/felt pad to one of the feet. It helps to have an assistance to help find which corner/foot needs to be adjusted. -I always do a sniff test and avoid super smelly pieces but the fact its, some people are more sensitive to old smells than others. I do clean the drawers out with soap and water but I avoid adding perfumes in case someone doesn't like that particular smell. If you find that a piece smells musty you can add a few dryer sheets, wipe with vinegar and water or spray with Febreze or your favorite essential oil and water mixture. Drawer liners with a scent are very helpful as well. -Even if the peice came from Ethan Allen, it mostly likely will get a ding or scratch in it at some point. I provide a small container of paint to help touch up small spots. Because this product is intented to be sprayed I would use a tiny artist brush or toothpick to blend a small area, trying to avoid spreading it out too much beyond the spot that needs to be covered. -I highly recommend a custom piece of glass for the tops of all pieces but especially pieces that will be getting a lot of use such as nightstands and desks. This small investment will help protect the top from standing water and whatnot. -I use a waterborne product. It is not indestructable and certain chemicals may harm it. I recommend cleaning with a damp cloth or soapy rag.





 
SIMPLE REDESIGN

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